Facebook marketing is a new animal, and as such, there were many businesses who simply didn’t know how to get started with marketing on this social network of choice. As a result, many of you created a personal Facebook Profile for your business, instead of a Page.

This is incredibly common, and now many businesses who want to use the superior Facebook Page have gone through the frustrating process of suggesting that your friends on the personal Profile “like” your Page. The conversion rate for this process is generally quite low – you’re never going to get even half of your friends to like your Page. Using a personal profile as a brand is actually a violation of Facebook’s terms of service (TOS), and by doing so, you run the risk of Facebook pulling out the big stick and revoking your access. So what do you do?

Now, you can take the business profile and use the Profile Migration tool to set up an official Brand page. Brand pages are better suited for local marketing because they allow anyone to “like” you (no approving friends), all of your current friends will be switched over to fans, there’s no maximum on how popular you can get, and they offer small businesses more robust media and promotion offerings. The fact is, Brand pages are simply the better option. By not using them and sticking to a personal profile, you limit your brand’s ability to really reach out and engage customers.

However, there are some unexpected results that inhibit the functionality of this application.

• It will create a new Page from your personal profile. You do NOT get the option to move your friends over to a pre-existing Fan page.
• The name of your profile will likely be the name of the new Fan page. Changing the name of your profile is also problematic, because Facebook doesn’t allow you to use anything but a “real person” name. And since you can only change the name of a Fan page with less than 100 friends, that’s going to be a major issue for many.

The process is relatively new and some minor hiccups are being worked out, but you can be assured we are staying on top off the progress and will be ready and available for you to make a smooth transition and have all the offerings and benefits the brand page has to offer.

If you’re still on the fence about social media marketing as an effective channel for your business, you may want to think again.  Take a look at this calculator that shows how quickly the medium is advancing:

When it comes to successfully marketing a business, the key is to be where your customers are, but your competitors aren’t.  Considering the hesitation some businesses have about jumping in to social media, there is a great opportunity to be one of the first out of the gate.  The reasons why your business should explore social media are endless, and so many articles explaining everything from 101-type starters to strategy models; just get out there and do it already!

I gave a workshop this week for the Sales & Marketing Society of the Mid-South as part of their new workshop series for their members.  We covered our 4-step program to using Twitter for marketing or promoting a business,  The PLET Method:

Post  |  Why, What, When, How

Listen  |  Real-time searches and Monitoring Tools

Engage  |  Rules of Engagement, Best Practices

Track |  Analytics, URLs, Phone numbers

Here is a copy of the presentation that we went through. Although none of the screen-capture movies are there, you can still get the main ideas behind the PLET method:

More and more businesses are recognizing the need to get involved in social media, which means that social media “experts” are popping up left and right.  Beware anyone who tells you they are social media expert.  Here’s a great example of why I say that:  Click here But beware, definitely some R-rated language (funny though).

Three of my favorite points from this workshop were my reasons why everyone should get involved in social media:

1. 3 out of 4 Americans are using social technology
2. Typical cost of a social media account is $0.00
3. Social media is like word of mouth on steroids

It’s exciting that so many of those in the workshop were totally new to Twitter and wanted to see if Twitter had potential for their marketing and communications. With so much buzz coming up, we’ll have another series of classes on social media very soon with our friends at Howell Marketing Strategies.  More details on that soon, but this time we’re planning on a 4-day workshop, focusing one day each on:  Strategy, Twitter, Facebook, & YouTube (but possibly SlideShare or LinkedIn as well).

I spoke today to the Memphis AFP (Association of Fundraising Professionals) about integrating social media into their marketing efforts to engage supporters and donors, as well as to get people to help spread the word.

I think fundraisers and cause marketers are no different than the rest of us: in these trying economic times, everyone is clamoring for the same donation dollars.  The need for a more cost-effective strategy to spread the word is crucial. Communicating more effectively than your competition is the name of the game.

That’s why social media is perfect:

• Typical cost of a social networking account:  $0.00
• Audience: varies by platform, but some counts put social media users at well over 1/2 a billion (and continuing to grow quickly)

Here is a copy of the presentation: